Want to be on the list?

March 13, 2009 | Leave a Comment

Take it from Danny Meyer, famed NY restaurateur who has redefined the meaning of customer service for the restaurant industry.

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You don’t need to know the chef since middle school.
You don’t need to eat there four nights a week for a year.
You don’t need to tip the maître d’ $100.

You do need to be sincere.

If you loved the dish, ask to meet the chef.
If you loved the service, tell your server (and their manager).
If you loved the entire experience, tell the owner.

And make your next reservation on the way out. By the time you return, you’ll be on the list.

Sincerity wins again.

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